About
Privacy Policy
This Privacy Policy (“Policy”) describes how Rugosa Fresh Lobster (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you use our website and services. Your privacy is important to us, and we are committed to safeguarding your personal information. By using our website, you consent to the practices described in this Policy.
Information We Collect
We may collect various types of information from you, including:
Personal Information: We may collect your name, email address, phone number, shipping address, and billing information when you create an account, place an order, or communicate with us.
Payment Information: When you make a purchase, we collect payment card information or other payment details. We use third-party payment processors who may collect and store your payment information.
Device and Usage Information: We may collect information about your device and how you interact with our website, including your IP address, browser type, pages viewed, and referral source.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing behavior and preferences. You can manage your cookie preferences through your browser settings.
Social Media Information: If you choose to connect your social media accounts to our website, we may collect information from those accounts, such as your social media username and profile picture.
How We Use Your Information
We use your personal information for the following purposes:
Order Processing: To process and fulfill your orders, including verifying payment and shipping products to you.
Customer Support: To provide customer support and respond to your inquiries.
Marketing and Promotions: To send you marketing communications, promotional offers, and newsletters, which you can opt-out of at any time.
Improving Our Services: To analyze website usage patterns, improve our products and services, and customize your user experience.
Legal Compliance: To comply with legal obligations and protect our rights and interests.
Information Sharing
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties for the following purposes:
Service Providers: We may share your information with third-party service providers who assist us in fulfilling orders, processing payments, analyzing website data, and providing customer support.
Legal Compliance: We may disclose your information to comply with legal requirements, respond to government requests, or protect our rights and safety.
Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Your Choices
You have certain rights and choices regarding your personal information:
Access and Correction: You can access and update your account information by logging into your account.
Marketing Preferences: You can opt-out of receiving marketing communications from us at any time by following the instructions in our emails or contacting us.
Cookie Settings: You can manage your cookie preferences through your browser settings.
Security
We take reasonable measures to protect your personal information from unauthorized access and maintain data security. However, no data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated Policy on our website, and the date of the last update will be revised accordingly.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.
Last Updated: October 10, 2023